Thanks a million or at least 50 bucks for what the cost would have been for a different brand. They should put it somewhere if they want to keep their cred. I am sure I didn't miss this trouble shoot anywhere in the box documentation or on the gearhead website the first two times. Checked this article and bam! Theroy still batting a thousand. Today it happended again still under warranty but I was so frustrated that it was going in the ash can this time.
Both times it was the keyboard that mysteriously quit responding even after a change of batteries. I returned two of the KB5700W models for this very reason while under warranty and got a replacement mouse and key board for no additional charge. In addition to that preceeding statement, i would like to add that this problem may just be (unfortunately) an acceptable common occurence associated with the mass production process when attemptin to supply a global market place. I am actually quite pleased with its performance.Īnd if its just a matter of holding a key button down while adding batteries to make it sync that would dissuade a individual from purchasing this product, I'd have to say that a poor poor excuse for being lazy.
One, I am in no way faulting the company Gearhead for a bad product based on my individual experience. I think its important to state the following.
And so far, my theory seems to be substantiated with a 100% success rate. This "un-syncing" of the keyboard and reciever is a common problem that I experience with my Gearhead wireless combo mouse and keyboard, therefore I have had ample opportunities to test this theory.
When replacing the batteries of your Gearhead keyboard do the following to re-sync the keyboard to the 2.4ghz reciever.ġ) On your keyboard, There should be a key that has the universal symbol for "Sync button" (Looks like two little arrows making a circle)Ģ) While adding the new batteries.
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